Return & Refund Policy

Thank you for shopping at Rich's Threads.

Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, buyer's remorse, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Email us at: support@richsthreads.shop

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

If the issue is confirmed, we will provide a replacement or refund at no additional cost.

Size Issues

Please review our sizing charts carefully before placing your order.

Because each item is printed specifically for your order, we cannot offer refunds or exchanges for items ordered in the wrong size.

Lost Packages

If your package appears to be lost during shipping, please contact us. We will work with the shipping carrier and our production partner to resolve the issue.

Refund Processing

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Contact

If you have any questions about this policy, please contact us at:

Email: support@richsthreads.shop